Transwa - Head Office
Freight in Perth

Transwa has a number of non financial performance indicators that are a measurement of how our services operate, what customers perceive the service level to be and whether our services run within set time parameters. According to an self-reliant survey which measured customer satisfaction, service reliability is regarded as one of the maximum important characteristics of a quality service. Service reliability is essentially a combination of two main factors, punctuality and consistency. Service punctuality is one of the maximum significant characteristics of a quality service. Transwa monitors service punctuality and reviews the reasons for delays as piece of the overall aim to attain customer satisfaction and improve service reliability and performance. Punctuality is measured as a percentage of services that arrive at their destination within a defined period of the scheduled arrival time. A number of factors can affect Transwa’s skill to face its onetime running standards including: Crossing of trains with other track users. Where these factors have had a meaningful impact on the onetime performance of Transwa services, they are identified in the Public Transport Authority’s Annual Report.

The issuer of a Transwa ticket is not liable to the purchaser or the holder in the event of the loss of or theft of the ticket, or if it is honored when presented by a person other than the persons named on the ticket. Passengers are obliged to pack and drain their luggage as and when required, and to take all plausible care in the care of their luggage, including the collection of the luggage as soon as it is available. It is one of the most regular regional services, making 28 trips (14 return services) every week as well as being one of the most snug commuter train rides in Australia with release Wii and air conditioning. It’s also fully close for people with a disability. There is no need to book tickets in advance to travel on the MerredinLink. you can simply buy them on board (cash only). Advertise or present to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages. Transwa has no obligation to monitor the Communication Services. Perpetual use caution when giving out any personally identifying information about yourself or your children in any Communication Service. To aid with scanning content or users of assistive technologies, where ever possible hyperlinks allow the link text to be important when read out of context. If you don’t have luggage to check in, delight make sure you’re at the station or stop at minimum 15 minutes before the train or Road Coach is due to leave. If space permits, you're allowed a uppermost of one additional luggage item, with a fee payable for each item. Our fleet of 23 five star road coaches service the southern half of Western Australia making regional public transport an even better travel option for getting around WA. So, let Transwa be your family's personal people mover! The discount will only be applied when families book with between two and four children and at least one packed fare paying adult, on the equivalent ticket. Transwa offers free travel to promote persons migrant with someone carries a Companion card. Each passenger is allowed one item of luggage weighing no more than 20kg. If your luggage weighs over 15kg it can be carried on any service. Golf bags can be carried on Prospector and road coach services. Group bookings are essential for travel on all Transwa services and can be made up to 90 days in advance. It cannot be applied to Road Coach or Prospector services. It also does not apply for tickets purchased for travel where the travel is used as part of another journey (i.e. You will also be required to email a passport sized photograph along with your application form. A photograph is not required for replacement cards. The process for applying for a renewal card is the identical as when applying for a fresh card, and the succeeding compulsory documents needed for application include:.