Australian Hotels Association (W.A. Branch)
Business Services in Perth
www.ahawa.asn.au
Remember you found this company at Infoisinfo
8-9321770?
Address
38 Parliament Pl. West Perth. Perth, WA, 6005.Are you the owner or manager of this company?
What you should know about Australian Hotels Association (W.A. Branch)
Over the past 125 years the AHA(WA) has lobbied for dozens of causes which have, or would have, affected the Western Australian hotel and hospitality industry. As the AHA(WA) celebrates 125 years of representing the hotel and hospitality industry, we also enter a fresh year of technological and economic changes. We continue to hear from both the State and Federal governments that growing our tourism industry has become more of a focus, and the AHA(WA) will be focusing and increasing our efforts to put marketing of our state and attracting visitors on the top of the agenda. Of course the highlight of every Hospitality Expo is the WA Hospitality Supplier Awards that rejoice and reward the efforts of the businesses and services that we rely on so much. As the zenith industry group for hospitality employers, we represent the concerns of industry and advise government through our research, submissions and briefings. The AHA looks forward to representing members’ interests into the future. Our role is to lobby and keep the business and commercial interests of our members, produce quality professional training services, industry advice and networking and marketing opportunities. Represent the WA hotel and hospitality sector to Parliament, Government and key stakeholders. Lobbying Federal, State and Local Government and the public service to encourage the interests of the hotel industry. Monitor proceedings and presenting submissions to both state and federal governments to change, oppose or encourage specific legislation. AHA(WA) membership entitles businesses to a broad range of benefits, from government representation and effective lobbying, to training services and business support. The Australian Hotels' Association (WA) works tirelessly for the interests of all hospitality businesses throughout WA and plays a pivotal role in all aspects of hospitality and tourism. For over 120 years the AHA has been representing the interests of your industry and businesses like yours. Assisting our members with regulatory and workplace relations issues. The AHA(WA) provides extensive workplace relations services. These issues are pivotal for our members and AHA(WA) continues to struggle for Member interests by building a mighty case for change. The AHA provides members with assistance in the subsequent areas: Required liquor licensing training requirements which staff are needed to be trained. AHA members are entitled to preferred industry supplier benefits in areas including: Providing Workplace RelationsIndustrial Relations advice to AHA members, including in relation to: Assist with and participate in AHA(WA) expos and Awards Nights. Identify and meet prospective nonmember venues to encourage and sell the benefits of AHA membership. The AHA(WA) executive management team is an experienced and competent group of professionals active to attain the best outcomes for members and the hospitality industry across Western Australia. Earlier to commencing with the AHA, Bradley worked as an adviser on the staff of members of the Australian Parliament.
Read more...
Social media
Services
To serve or sell alcohol in WA total our BSA Training and gain an BSA Certificate. Begin training immediately and have your BSA certificate the alike day. By completing the WA BSA Bridging Course, you will profit a greater accepting of WA specific legislation regarding the responsible service of alcohol and your responsibilities as an individual. This course was created specifically for the Australian Capital Territory in accordance with the Access Canberra guidelines and provides participants with the needed Unit of Competency Yield Responsible Service of Alcohol (BSA) in accordance with the principles of Damage minimization and community safety for all individuals who are selling, supplying or serving alcohol. Step Three Complete course content and assessments as required. Training with the AHA allows you to train with the experts. Our fully suited training consultants have years of extensive industry experience to ensure you take answers to your questions and knowledge specific to your venue. Strategies to use when refusing service and differ resolution. WA Service With A Smile, the ingenious and release customer service training course is now joined by our Platinum lofty slick course for service professionals and those seeking a supervisory or management role. Service with a Laugh covers the fundamentals of delivering excellent customer service, u tilising an learning systems, different learning styles, multimedia, written word, spoken language, active on screen thinking through a multifaceted accelerated learning platform. Service with a Smile also is a marketing tool to recognize and promote existing customer service training and initiatives already implemented and recognized in an industry wide program. Our vision is that every guest experiences dedicated customer service through industry wide commitments. This program is not only huge for training staff, but identifying peaceful flaws in an individual or organizations training processes It’s a vast reminder that our industry relies on gregarious and approachable staff and how prized this can be to a business. The content was informative and authentic and will benefit those companies that are pensive about customer service and tourism in Western Australia. This course is aimed primarily at operational staff covering the fundamentals of customer service. Staff in senior positions should entire the course to be mindful of the content and nature of the material so that in house training can construct on the foundations of this course. All staff who successfully entire the training will take a Statement of Attainment. The values below are reflected throughout the course content and produce the foundations for the course: Be Connected know your customers, colleagues, business and city: Anticipate your customer's needs. Interrogate the right questions and be observant. The course provides strategies for improving attitude and perspective relating to contextual matters in customer service as well as raising service focus and awareness. The course includes the succeeding elements: Responding to clash and customer complaints. Individual venues can then construct on these values and guidelines incorporating venue specific service standards and training.
Read more...
Other users also viewed:
Photos and videos
This business has no pictures or videos
Reviews of Australian Hotels Association (W.A. Branch) (0)